Teladoc provides FREE remote medical care via mobile devices, the internet, video and phone. Appointments can take place 24 hours a day, 365 days a year. Caregivers can choose appointment times that are convenient for their schedules.
Please note, Teladoc is NOT the child or youth’s primary care provider and cannot be used for well-child examinations. However, Teladoc physicians can diagnose conditions and prescribe medications to treat:
- Cold & flu symptoms
- Pink eye
- Skin infections
- And more
DCYF caseworkers and caregivers may begin setting up Teladoc accounts for AHCC enrolled children and youth beginning February 1, 2020. Please use the child/youth’s ProviderOne id as the “Login ID” when you set up their Teladoc account. More information about Teladoc is available on the AHCC site.
If you do not have the child/youth’s ProviderOne id, email the Foster Care Medical Team to request the information. Be prepared to provide the child/youth’s date of birth, Social Security Number or FamLink person id to the FCMT in the email request.