Contact Us

Report Child Abuse/Neglect

Report Child Abuse and Neglect | 1-866-ENDHARM (1-866-363-4276)
To report abuse, neglect, unlicensed child care and child care concerns.


Constituent Relations

ConstRelations@dcyf.wa.gov | 1-800 723-4831 | 360-902-8060

Constituent Relations provides a fair and courteous process for resolving complaints relating to child protection and child welfare cases, foster home and child care licensing, child care programs, and juvenile rehabilitation services.

Constituent Relations staff provide information and education relating to the various programs within DCYF – policies, dependency process, relative placement, ICPC, adoption, foster care and child care licensing, ICW, extended foster care and independent living, contracts, and other information specific to DCYF.


Adoption

Background Check

backgroundcheck@dcyf.wa.gov | 1-866-482-4325, option 4
Find out about status of a submitted or completed Portable Background Check, background check details, or fingerprint registration.


Childcare Check

check@dcyf.wa.gov | 1-866-482-4325, option 3
Search providers and find out background check statuses, licensing history and monitoring reports.


Communications

communications@dcyf.wa.gov
For media inquiries and publication requests.


Foster Parenting & Kinship Care

Providing a safe, loving, temporary home for children who must live away from their family due to abuse or neglect.


Find Child Care

familycenter@childcare.org | 1-800-446-1114
To find licensed child care programs in your area to meet your family's needs.


Early Learning Providers

Licensed or Family, Friend, and Neighbor (FFN) providers serving families on Working Connections or Seasonal Child Care:

Early Achievers | Quality Rating and Improvement System (QRIS)

qris@dcyf.wa.gov
Find out about Early Achievers rating or status.

Electronic Attendance System Service Desk

eas.servicedesk@dcyf.wa.gov | 1-844-704-6777
Find out about KinderConnect, KinderSign, and/or KinderSmart, what to do if you’re locked out and need a password reset, how to set-up or use the state system or troubleshooting an error with the system.

Electronic Attendance Team

electronic.attendance@dcyf.wa.gov | 360-725-4685
Find out about using an electronic attendance system perWAC 110-15-0126, requesting an exception to rule, or using a third-party system.

Eligibility Supports Provider Line

ProviderHelp@dcyf.wa.gov | 1-800-394-4571
Find out about Working Connections and Seasonal subsidy authorization, an overpayment notice, and the status of a childcare application.

Licensed Exempt Specialist

dcyf.ffn@dcyf.wa.gov | 1-866-482-4325 (Option 8)
Find out about becoming a Family, Friend, and Neighbor (FFN) provider for Working Connections or Seasonal Child Care, WACompass portal registration, FFN health and safety requirements, and completing a portable background check.

MERIT

merit@dcyf.wa.gov | 1-866-482-4325, option 5
Washington's professional development workforce registry, MERIT, allows early learning professionals, to track education and training, share qualifications with current and future employers, complete a portable background check, and more.

WA Compass Provider Portal

dcyf.providerportal@dcyf.wa.gov | 866-627-8929
Find out about becoming a licensed provider, inspection report, DBA name change, program description, or log-on assistance.


Human Resources

dcyf.jobs@dcyf.wa.gov - Contact our recruiters if you’re interested in finding out more about DCYF.

dcyf.hr@dcyf.wa.gov - For verification of employment requests, contact Human Resources.


Legislative

Frank.Ordway@dcyf.wa.gov | Allison.Krutsinger@dcyf.wa.gov
For questions relating to policy, advocacy, legislation action, reports to the state Legislature and other information related to government relations and policy.


Public Disclosure

dcyf.publicdisclosure@dcyf.wa.gov
The Public Records Act requires that identifiable public records be made available to the public for inspection.


Social Service Payment System (SSPS)

dshs_sspsmail@dshs.wa.gov | 360-664-6161
Find out about payment information, employment or wage verification, accessing the SSPS Provider Portal and submitting invoices. 


SSPS Tax Desk

dcyf.taxreporting@dcyf.wa.gov | 1-833-725-3502  
Find out about replacement copies of a 1099/W-2.


Website Help

webmaster@dcyf.wa.gov
Notify DCYF of technical website issues or recommendations.