Dispute Resolution

We encourage parents and local ESIT Provider Agencies to work together to resolve disagreements about a child and family’s Individualized Family Service Plan (IFSP) development, review, or implementation. However, we understand there are times when additional support is needed to resolve a disagreement.

There are dispute resolution options available under Part C of the Individuals with Disabilities Education Act. These options can address concerns about the identification, evaluation, location, and provision of early support services to a child (age 0–3) and their family.

The Center for Appropriate Dispute Resolution in Special Education (CADRE) has developed parent guides and a process comparison chart to assist individuals in understanding the differences between IFSP facilitation, mediation, written complaints, and due process.

Description of Options Available

MediationAdministrative ComplaintDue Process Hearing
A voluntary process that brings people together with an impartial, qualified, and trained mediator, who helps them communicate with each other, express concerns, and resolve disagreements.A written request used to communicate that a service provider, provider agency, the state lead agency, or other public agency has not followed Part C of IDEA, and to request a resolution by the state.A process used to resolve a complaint filed by a parent.

Overview of Early Intervention Dispute Resolution Processes

Filing a Formal Dispute Resolution Request

Complete the ESIT Formal Dispute Resolution Request Form and submit by one of the following:

  • Mail to: Early Support for Infants and Toddlers (ESIT)
    PO Box 40970, Olympia, WA 98504-0970
  • Email to: dcyf.esit@dcyf.wa.gov
  • Call: 360-725-3500