The following task force structure was organized to provide recommendations and guidance for the development of the WA Caregiver Application Portal functionality and support sustainability and consistency.
Nine task force groups focused on one of the following components of the licensing process:
1. Inquiries/Recruitment/Retention
2. General Licensing
3. Adoption
4. CPA Homes
5. CPA Agency Licenses
6. Group Care Facilities
7. Caregiver Engagement Unit
8. Home Study
9. Maintenance/Investigations
Each task force developed a modernized workflow process, recommended changes to policies and procedures, and defined resolutions to the specific workflow that satisfy RCW, WAC, and/or policy.
Task Force Summaries
We appreciate those that put in the time to represent different roles, teams, and voices in our essential work. If you get a chance, please reach out and thank the folks who participated in this project.