4122. Case Transfers

Applies To:  This policy applies to child welfare (CW) and Licensing Division (LD) child protective services (CPS) employees.

Policy Number & Title:  4122. Case Transfers

Effective Date:  June 15, 2024

Purpose

The purpose of this policy is to provide guidance when transferring cases between units, programs, offices, and regions to prioritize safety, permanency, and well-being for children and youth and the families’ progress in services.

Policy 

1. CW and LD CPS employees must:
   1. Coordinate the transfer of information, documentation, and services to promote safety, permanency, well-being for children and youth, and the family’s progress in services when transferring cases.
   2. Verify whether there is reason to know children are or may be Indian children.
   3. Follow the Case Assignment policy when determining primary case assignments and emergent responses.
2. Supervisors must complete the following when transferring cases and differing opinions or unresolved issues occur:
   1. Make efforts to resolve differences at the lowest level possible. 
   2. Consult with the following if differences are unresolved. For:
      1. CW:
         1. Area administrator 
         2. Deputy regional administrator
      2. LD:
         1. Area administrator
         2. Senior administrator

Resources

Case Assignment policy

Case Transfer procedures (Located in the DCYF Policies & Rules Office SharePoint)

Indian Child Welfare (ICW) Reason to Know policy

Original Date:  March 1, 2010

Revised Date:  June 15, 2024

Review Date:  June 30, 2028

Approved by:  Natalie Green, Assistant Secretary of Child Welfare Division, and Ruben Reeves, Assistant Secretary of Licensing Division