Child Protective Services

If Child Protective Services (CPS) is involved with your family, it is because someone was concerned about the health and safety of your child and notified CPS.

Frequently Asked Questions

How do I find out who my caseworker is?

Contact your local child welfare office to find out how to get in touch with your child's social worker.

What if I have a complaint?

DCYF Constituent Relations responds to questions, concerns or complaints about DCYF services including Child Protective Services (CPS), Child and Family Welfare Services (CFWS), Family Reconciliation Services (FRS), Adoption Services and Foster Care.

Phone: (360) 902-8060 or 1-800 723-4831

Email: ConstRelations@dcyf.wa.gov

Office of the Family and Children's Ombudsman (OFCO) investigates complaints about state agency actions or inaction that involve:

  • Any child at risk of abuse, neglect or other harm
  • A child or parent involved with child protection or child welfare services.

OFCO intervenes and tries to solve problems when a state agency's action or inaction is unauthorized or unreasonable. OFCOP also makes recommendations to the Governor, the Legislature and agency officials to improve the child welfare system.

6840 Fort Dent Way, Suite 125
Mail Stop TT-99
Tukwila, WA 98188

www.ofco.wa.gov

Phone: (206) 439-3870 or (800) 571-7321
TTY: (206) 439-3789
FAX: (206) 439-3877

How do I request my records?

Visit our Request Public Records webpage.