Get Support

DCYF values our kinship and licensed caregivers and all they do to support the health, safety, and wellbeing of the children in their care. We are committed to actively supporting both prospective and current caregivers. Unfortunately due to COVID-19 impacts, DCYF is currently in between service providers who would traditionally be able to provide individual support and guidance to caregivers. We are hoping this can be resolved soon and there will only be a temporary gap in services available. However, we are still here for you! Our offices are fully operational and staff will do their best to assist you with any questions or concerns.

If you haven’t already signed up for our Caregiver Connection e-mail service, please do so and receive updates, resources, and important notifications.

If you are a licensed foster parent and have a question or concern with the Licensing Division, please:
  • Contact your licensor
  • If you are unable to resolve your question/concern contact the supervisor or area administrator
If you are a licensed foster parent or kinship caregiver and you have a question or concern related to a child you are caring for:
  • Contact the child’s assigned caseworker
  • If you are unable to resolve your question/concern contact the supervisor or area administrator

Department of Children, Youth, and Families Employee Directory

Get contact information for DCYF staff

Caregivers Communication Guide

Who to contact if you have a question or concern about the child in your care

Statewide Foster Parent Recruitment Information Center

For information about becoming a foster parent

Call 1-888-KIDS-414 (1-888-543-7414)

Operated by Northwest Resource Associates

Foster Parent Reimbursement & Liability Plans

Brochure - Foster Parent Reimbursement & Liability Plans
(360) 902-0286
nealmip@dshs.wa.gov

Crisis Support Lines for Foster Parents & Relative Caregivers

  • Foster Parent & Caregiver Support line - 1-800-301-1868
    The Foster Parent & Caregiver Support Line provides phone support when foster parents and relative caregivers are in crisis. DCYF social workers answer the calls and can offer behavior management advice, problem solving tips and a listening ear. The support line operates after business hours through DCYF’s Central Intake.
    ​5:00 pm - 8:00 am Mon - Fri & all weekend hours for emergencies
    Foster Parent Crisis Line FAQ
  • Call your local Child Welfare Office 8:00 am - 5:00 pm Mon - Fri
  • Call 24 hour Foster Parents Association of Washington State (FPAWS) Line at 1-800-391-CARE or 1-800-391-2273
  • Call a Washington State Mental Health crisis line for local assistance with a mental health crisis.